At Fashnkraft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information shared through our website.
Information We Collect
When you contact us through our website, submit an enquiry form, request a quotation, or communicate with us via WhatsApp, we may collect:
- Name
- Phone number
- Email address
- City or delivery location
- Occasion or gifting requirements
- Any information voluntarily provided by you
How We Use Your Information
We use the information collected to:
- Respond to your enquiries
- Provide quotations and product recommendations
- Process gifting and decor requests
- Communicate regarding orders and deliveries
- Improve our products, services, and website experience
- Share relevant updates or promotional offers (only where permitted)
- WhatsApp Communication
Our website may redirect users to WhatsApp Business for product enquiries and order discussions.
When you choose to communicate with us through WhatsApp, your interactions are also subject to WhatsApp's privacy policies and terms of service.
Data Sharing
We do not sell, rent, or trade your personal information to third parties.
Information may be shared only with trusted service providers, delivery partners, or vendors when necessary to fulfil your gifting, decor, or delivery requirements.
Cookies & Website Analytics
Our website may use cookies and analytics tools to understand visitor behaviour, improve website performance, and enhance user experience.
These tools may collect non-personal information such as:
- Browser type
- Device information
- Pages visited
- Communicate regarding orders and deliveries
- Time spent on the website
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.
However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites, social media platforms, or WhatsApp. We are not responsible for the privacy practices of such third-party services.